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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Rudy Almanza

September 24, 2024

5  out of  5
rating by Rudy Almanza
"Apologize if I spell it wrong, however Heather is a straight G. I filed a claim wrong due to the app and my misunderstanding. She took over handled it quickly and cleared up the whole situation."
We responded:
"Rudy, thank you for taking the time to leave a five star review! Your experience with our team is exactly what we strive for. We appreciate you and your business! - Jessica "
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Sandy Rice

September 1, 2024

5  out of  5
rating by Sandy Rice
"Jessica has truly proven to be an excellent State Farm Insurance Agent. She looks out for her customer's. Recently she realized our home was underinsured and brought it to our attention. She also took the time to answer an email I sent her with approximately ten insurance questions. I appreciated her quick response and the time she took to answer my questions in way that I could understand. Whenever my husband and I go into her office to speak with her, she takes whatever time is needed to assist us. She is professional, provides good customer service, and has a heart for her people."
We responded:
"Thank you for the wonderful review, Sandy. We appreciate your business, and the opportunity to make sure you understand your coverage thoroughly! "
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Carole D

July 12, 2024

5  out of  5
rating by Carole D
"Working with Tassie was terrific. She helped me obtain new insurance switching from another insurance carrier. She is knowledgeable, patient and provided great customer service. I highly recommend Tassie and this State Farm team."
We responded:
"Carole, thank you so much for taking the time to leave us a five-star review! We greatly appreciate your kind words and are thrilled to hear about your positive experience with our customer service. - Jessica"
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Aubrey Jensen

May 31, 2024

5  out of  5
rating by Aubrey Jensen
"Tassie did an outstanding job not only providing a timely quote, but she also offered a very seamless process in switching over to State Farm! Out premiums were nothing short of ridiculous with another company, and we were so impressed to not only be saving money with State Farm, but we are assured that we are covered by a company who has an outstanding reputation. Thank you, Tassie!"
We responded:
"Aubrey, the experience that you have with us should always be a shinning part of your day. We appreciate your business. - Jessica "
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Michele Malooley

May 22, 2024

5  out of  5
rating by Michele Malooley
"Jessica Green State Farm Agent and her team are prompt, professional a pleasure to work with. Cassie did a great job in securing my homeowners policy. Great team to work with."
We responded:
"Michele, giving clarity to our customers is very important to my team and I. I know my that my team and I will always work hard for your business. - Jessica"
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Michael Brubaker

April 25, 2024

5  out of  5
rating by Michael Brubaker
"Recently changed all of my policies to State Farm with Jessica Green. There isn't a more community minded agent and team than Jessica and her crew. Tassie James took care of writing all my polices and did an excellent job in explaining all my options and getting me the best coverage I could. Mike Brubaker"
We responded:
"Michael, It has been an absolute pleasure to assist you in your time of need. The least we can do for our customers is give them the assurance that we will always have their back in this insurance world. - Jessica"
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DeAnna McClendon

March 12, 2024

5  out of  5
rating by DeAnna McClendon
"Needed home owners insurance, honestly I had just had lost my father. I was a wreck and Brittanee Teeters answered my call was kind and patient with me. I am now a customer for life and plan to tell everyone about her and this agency!"
We responded:
"DeAnna, I’m so happy that our team has provided you with an enjoyable insurance experience. My team and I are grateful for your business. - Jessica"
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Kevin B.

January 11, 2024

5  out of  5
rating by Kevin B.
"Ashley helped my wife and I select the appropriate home owners policy. She thoroughly explained all our options including the benefits of bundling our auto insurance. She is very knowledgeable and personable. Jessica is very fortunate to have such a valuable person in the office!"
We responded:
"Your experience with our team is exactly what we strive for, Kevin. Thank you so much for your review and your trust in our office. We appreciate you! - Jessica "
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Bo Cross

November 6, 2023

5  out of  5
rating by Bo Cross
"Very thorough and professional! Ashely was very Helpful, informative, careful and diligent with all my questions and paperwork! Highly recommend!"
We responded:
"Bo, we will always go above and beyond to exceed your customer service expectations! My team and I will always be here to support your insurance needs. - Jessica"
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Marcie Hanna

September 15, 2023

5  out of  5
rating by Marcie Hanna
"Cassie Boring has been a tremendous support to us as we go through the mortgage lending process. She has provided documents and answered questions almost immediately, and is professional and courteous. We have asked for assistance with MANY things, and she always says that she is happy to assist us. The people that we are working with at our mortgage company have provided positive feedback as well. Thank you Cassie for being so wonderful during this stressful time in our lives!"
We responded:
"Marcie, the questions that you bring to my team and I are an opportunity to further educate our customers, and we’re always more than happy to give clarity in this insurance world. - Jessica"
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Melanie Mahaffey

September 14, 2023

5  out of  5
rating by Melanie Mahaffey
"Big thank you to Brittany Teeters for my Auto, home and life insurance policies today !"
We responded:
"Melanie, the relationships my team and I build with our customers will last a lifetime as we will supply endless support to those in need. - Jessica"
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Harold B.

August 29, 2023

5  out of  5
rating by Harold B.
"Awesome customer experience. Thanks for helping me get my insurance needs switched over to save money. Staff was very friendly, knowledgeable and helpful. Promptly handled all my quotes and getting me new policies. Thanks Ashley and Jessica."
We responded:
"Harold, we're proud to serve you each day and thank you for trusting our agency to handle your insurance needs. My team and I look forward to a continued relationship with you! - Jessica"
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Brandi Stallcup

August 24, 2023

5  out of  5
rating by Brandi Stallcup
"Jessica has always taken her time to answer any questions, and make suggestions. The entire office is professional, and helpful."
We responded:
"Thanks, Brandi! It's been my pleasure working with you. We're always here to help and we appreciate you taking the time to leave this review. -Jessica"
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Melissa Keller

August 16, 2023

5  out of  5
rating by Melissa Keller
"Very satisfied with how fast I was taken care of! Called with a broken windshield and within a hour she had me scheduled to get it fixed!! Good job!!"
We responded:
"Thank you for sharing for experience. Getting you back to normal, quickly and painlessly is important to me! - Jessica "
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Kimberly Ward

October 17, 2022

5  out of  5
rating by Kimberly Ward
"Wonderful, reasonable priced, fast ,efficient, thank you all for helping me."
We responded:
"Thank you so much for coming in today. We’re happy to have you."
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Kay Brincefield

October 5, 2022

5  out of  5
rating by Kay Brincefield
"The staff does a great job everytime we have dealt with them.! They always try to get our premium lower but continue with what we need. Cassie did a great job with helping me get a life insurance policy with better rate and longer coverage!"
We responded:
"Kay, we’re always thrilled to do business with. Thank you for sharing your experience!"
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Chelsea Hernandez

September 9, 2022

5  out of  5
rating by Chelsea Hernandez
"Absolutely outstanding customer service! Heather was quick to quote and I saved money, win win! Thanks for all your help!"
We responded:
"Thank you for sharing your experience! Heather is definitely efficient and knowledgeable. We appreciate your business."
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Todd Fredrickson

August 10, 2022

5  out of  5
rating by Todd Fredrickson
"Jessica and her team are fantastic. Made the transition from Minnesota to Tennessee that much easier……Thank you!"
We responded:
"Todd, our goal will always be to leave you with a satisfying experience! Thank you for taking the time to share this! - Jessica"
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Shanna Rucker

April 21, 2022

5  out of  5
rating by Shanna Rucker
"We recently had an accident that totaled my SUV. As upset as I was, Jessica had a claim started & a rental ready within about 15 minutes. It has only been 5 days and we already have a settlement. I’m so THANKFUL this was handled so quickly. Could NOT have asked for better."
We responded:
"Shanna, we will always go above and beyond to exceed your customer service expectations! My team and I will always be here to support your insurance needs. - Jessica"
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Sarah Dailey

February 15, 2022

5  out of  5
rating by Sarah Dailey
"Great rates!"
We responded:
"Sarah, you're a great customer! Thanks for sharing! - Jessica"
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Lauran Walden

February 9, 2022

5  out of  5
rating by Lauran Walden
"I couldn't ask for a better insurance agent. Jessica, took the time to explain the detailed things, I didn't know or understand. She is very personable, understanding and compassionate. We have changed all or our insurance needs to her. I know without a doubt, she will make sure our family is well taken care of, when it is needed. Thank you Jessica, for going above for our insurance needs."
We responded:
"Lauren, our time spent with you has been a pleasure. Thank you for allowing us to serve your insurance needs. We look forward to serving you for a lifetime. - Jessica"
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Joni Kamstra

January 7, 2022

5  out of  5
rating by Joni Kamstra
"My husband and I recently purchased a vacation/retirement home in Loudon, TN. I have personally been with State Farm in Illinois since 1985 and was sad to learn that I would need a new State Farm agent in Tennessee. I got in contact with my IL SF agent who sent me information on agents in TN. The first on the list was agent Jessica Green in Loudon. Because we were purchasing our home in Loudon, I reached out to Jessica Greens office. I got to talk to Cassie Boring who immediately welcomed us to Loudon and to Tennessee! She walked me through the process of getting home insurance and kept in touch with me throughout our buying process. Cassie was amazing and gave us a lot of wonderful information about our new town, and our new neighborhood! She gave us information about utilities, internet and so much more! Cassie definitely went above and beyond and we are so thankful for not only her assistance but to have found a new friend. We are thrilled to be a new client of Jessica Green State Farm!"
We responded:
"Joni, I am thrilled that you chose us, AND even more thrilled that Cassie exceeded your expectations. We’re only a call away for anything you need our assistance with. Welcome to Loudon! - Jessica Green"
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Fun Poo

January 3, 2022

5  out of  5
rating by Fun Poo
"The best place to get car insurance from great staff and treat you like family"
We responded:
"Hi, you will always be a part of our State Farm family! Thank you for sharing. - Jessica"
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Carlos Valdizon

December 2, 2021

5  out of  5
rating by Carlos Valdizon
"I went into Jessica's office and was greeted by very friendly staff and they got all my insurance needs taken care of very quickly... and the best part was they have 2 bilingual girls in the office that helped me understand my insurance policy in my native Language..."
We responded:
"Hey Carlos, thank you so much for the awesome review and for choosing us to be your insurance agency. We appreciate the feedback! It was our pleasure to assist you, we are ALWAYS here to help. -Jessica & team"
Profile photo of Lacey Valdizon

Lacey Valdizon

November 2, 2021

5  out of  5
rating by Lacey Valdizon
"The entire team always responds quickly and professionally."
We responded:
"Lacey, thank you for your kind feedback! - Jesscia"