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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jr Lowe

October 2, 2025

5  out of  5
rating by Jr Lowe
"Very helpful and nice. Big thank you to Heather Walden for always being so nice"
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Marwan Saliba

September 30, 2025

5  out of  5
rating by Marwan Saliba
"Ashley was great to work with & very informative!!"
We responded:
"Marwan, thank you so much for this kind review! - Jessica"
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Jerry Chapman

September 25, 2025

5  out of  5
rating by Jerry Chapman
"The State Farm team are always amazing to work with! Cassie has always went over and beyond for my family and I. From the first day I walked in the State Farm office to the complicated quotes I recently requested that Alicia promptly provided for me in like minutes from calling. Then to beat that they done a follow up call a couple days later just to make sure I was satisfied! Satisfied is any under statement. I give Jessica Green’s State Farm team in Loudon TN six stars out of five. Y’all give them a call for a quote on all your insurance needs. Oh & this is not a paid review just a happy client. Thanks again team! Jeremy Chapman"
We responded:
"Jery, it is always our mission to provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Jessica"
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larry snider

September 12, 2025

5  out of  5
rating by larry snider
"Ashley was outstanding taking care of our insurance needs! very professional and attentive to what we needed. I would highly Recommend them for Auto and Renters insurance!"
We responded:
"Larry, our wish is that we always provide you with an excellent customer service experience. We could not be happier to see such kind feedback! Thank you - Jessica"
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Len F

September 9, 2025

5  out of  5
rating by Len F
"Ashley is knowledgeable and quick with all my insurance needs. Very helpful!!!"
We responded:
"Len, I’m happy to hear Ashley took such great care of you and we could provide you with a positive insurance experience. Our team takes pride in delivering top-notch support to our customers. - Jessica"
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Jerry Fox

August 8, 2025

5  out of  5
rating by Jerry Fox
"I have had State Farm Insurance since 1956. Many, many State Farm agents have provided me with service. None, and I mean none of at least a dozen have been as customer focused as the State Farm agency managed by Jessica Green. There are many State Farm agencies to select from, they are almost as ubiquitous as Storage Lockers in East Tennessee. You will be very happy, if from your many choices available, you select Jessica Green's State Farm agency."
We responded:
"THANK YOU for your wonderful review on Google. Knowing that customers can feel the customer service experience that we strive to create and maintain makes my day! I am glad to have you as a customer. - Jessica Green "
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Jeff Arredondo

June 26, 2025

5  out of  5
rating by Jeff Arredondo
"I'm a new resident here in Loudon, Tennessee, and the State Associates have really treated me like family. Im feeling right at home here."
We responded:
"Jeff, Welcome to Loudon, and thank you for sharing your experience! We’re so happy to hear that the State Associates have made you feel like part of the family. It means a lot to us to help you feel right at home. We look forward to being here for you every step of the way! - Jessica"
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Tim Griggs

June 25, 2025

5  out of  5
rating by Tim Griggs
"Ashley Haynes is doing an outstanding job taking care of our insurance needs."
We responded:
"Tim, Thank you for your kind words! We’re glad to hear Ashley Haynes is doing an outstanding job taking care of your insurance needs. We appreciate your feedback and look forward to continuing to support you! - Jessica"
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Pamela Nicely

June 23, 2025

5  out of  5
rating by Pamela Nicely
"Amazing agents!! Got a very good quote. Very polite.."
We responded:
"Pamela, Thank you for the kind words! We’re glad our agents provided polite service and helped you get a great quote. We appreciate your trust and are here whenever you need us! - Jessica"
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Lois Trader

June 16, 2025

5  out of  5
rating by Lois Trader
"Great customer service Ashley was wonderful and boy. Did I save money"
We responded:
"Lois, Thank you for the fantastic review! We’re thrilled Ashley was wonderful and helped you save money. We’ll be sure to pass along your kind words to her. Thanks for choosing us! - Jessica"
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Sabrina Lanter

June 13, 2025

5  out of  5
rating by Sabrina Lanter
"Ashley was incredibly helpful while I made my decision about picking the most perfect car insurance! I was nervous, but she made the experience peaceful, which gave me peace of mind about my decision! Would highly recommend! Thanks Ashley!"
We responded:
"Sabrina, Thank you so much for your kind words! We’re so glad Ashley was able to make the process peaceful and help you feel confident in your decision. She truly cares about our custoemrs. We appreciate your recommendation and are always here if you need anything! - Jessica"
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Michelle Keeble

June 9, 2025

5  out of  5
rating by Michelle Keeble
"Very professional, kind , courteous staff. Ashley took great care of all that I needed and was patient with me. Walked me through my policies. Very grateful for all the help. Thank you so much."
We responded:
"My team and I are grateful for the opportunity to serve you each day, Michelle. We're always more than happy to assist you and make sure your questions are answered to your satisfaction! - Jessica"
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Kristin French

June 6, 2025

5  out of  5
rating by Kristin French
"Ashley is super sweet and answered all my questions. She was just so nice and thoughtful!"
We responded:
"Thank you for sharing this awesome feedback about Ashley's service, Kristin. The best compliment my team and I can get is being recommended to others! - Jessica"
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YoBoiTG

May 22, 2025

5  out of  5
rating by YoBoiTG
"Thank you all so much for the help you have provided us today. Ashley was amazing and I couldn’t have asked for better help. I definitely will recommend State Farm for anyone looking for insurance."
We responded:
"I am thrilled that Ashley was able to assist you, and that she provided great service. We enjoyed having you in the office! - Jessica Green"
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Andy Helton

May 22, 2025

5  out of  5
rating by Andy Helton
"Ashley was great ! Answered all my questions very Polite"
We responded:
"Thank you for taking time to share your experience. I am glad Ashley was able to provide wonderful service. - Jessica Green"
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Nicholas Tedrick

May 16, 2025

5  out of  5
rating by Nicholas Tedrick
"Very informative and helpful plus great customer service"
We responded:
"Nicholas, I would like to sincerely thank you for taking a moment from your day to share such great feedback with us. My team and I will always be here for you. - Jessica"
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Sandra Karkowski

May 13, 2025

5  out of  5
rating by Sandra Karkowski
"Recently we needed a roof replacement and having been affiliated with Jessica Green State Farm Insurance the support was truly 5 star plus ! The process is new to the consumer however when you receive guidance and backup such as we did it eased our anxiety! Jessica I must add that Heather was truly patient and supportive throughout this process! Thank you ! Sincerely, Sandra Karkowski"
We responded:
"Thanks for the kind words, Sandra. I am glad we were able to make assisting you with your insurance needs such a positive experience! - Jessica"
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Narcis Baraiac

May 9, 2025

5  out of  5
rating by Narcis Baraiac
"Tassie helped me out and she was great! Thank you so much!"
We responded:
"Thank you, Narcis! I’m happy your insurance experience was so positive! - Jessica"
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Scott Dillman

May 6, 2025

5  out of  5
rating by Scott Dillman
"Fantastic customer service from Jessica Green's State Farm team! Cassie was incredibly helpful in establishing multiple policies. She provided prompt feedback to emails and phone calls, answered all my questions, and provided guidance along the way! Highly recommend this team for your insurance needs!"
We responded:
"Our goal will always be to leave you with a satisfying experience, Scott! Thank you for taking the time to share this! - Jessica"
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Rhoda Covington

May 6, 2025

5  out of  5
rating by Rhoda Covington
"So glad I contacted Jessica Green State Farm. Ashley Haynes was my life saver on our insurance. I have multiple vehicles she got us covered for half of what we were paying. I was so relieved. She was there to answer all my questions and never hesitated to help me. So now we are insured and saving lots of money!!"
We responded:
"Our wish is that we always provide you with an excellent customer service experience, Rhoda. We could not be more happy to see such kind feedback! Thank you - Jessica"
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Family Latham

May 6, 2025

5  out of  5
rating by Family Latham
"She was great. Very helpful & got us a great rate. Was such a headache free experience. I’d 100% recommend them!"
We responded:
"I'm so glad our team has been able to give you such a great experience with our State Farm Agency! We appreciate you. - Jessica"
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Chelsea Baker

May 6, 2025

5  out of  5
rating by Chelsea Baker
"Ashley Haynes was amazing to work with."
We responded:
"Your experience with our team is exactly what we strive for. Thank you so much for leaving a positive review, Chelsea! We look forward to working with you for years to come! - Jessica"
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Isaac Stone

April 29, 2025

5  out of  5
rating by Isaac Stone
"Somehow my hunt for houseboat & Insurance ended up with me losing out on buying the boat, but Ashley saving me a bunch of money on everything else. I’d say she did pretty good. Never expected to end up calling someone I knew by pure accident, so I can tell you she’s a very sweet and genuine person."
We responded:
"Isaac, our team is always thrilled to serve you and your insurance needs. We appreciate you and your kind feedback. - Jessica"
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Tabatha Wampler

April 28, 2025

5  out of  5
rating by Tabatha Wampler
"I called Jessica's office today with 10 minutes to spare until the office closed for the day. Ms. Ashley Haynes answered my call just as chipper as she could be. I had gotten ridiculously high quotes for liability ONLY all day, and to be honest I was really frustrated by the end of the day. An employee of mine recommended State Farm. I called & got the number to the office to me. Within 15 minutes she quickly had me signed up effective today for FULL COVERAGE FOR LESS THAN ANY COMPANY QUOTED ME ON LIABILITY ALONE! I am most definitely impressed with not only her skill set, but also the ability to get me up & running in 15 minutes. Her sunshine is contagious through the phone. She superseded all my expectations, and I will most definitely be recommending this office to anyone that asks me about car insurance! 10/10 would recommend!"
We responded:
"Our wish is that we always provide you with an excellent customer service experience, Tabatha. We could not be more happy to see such kind feedback! Thank you - Jessica"
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Tom Fahl

April 23, 2025

5  out of  5
rating by Tom Fahl
"I contacted Jessica's office after an encounter with a deer that caused front end damage to my vehicle. The staff was pleasant and professional in every respect, and guided me through the claim process with no problems. Was very pleased with the collision repair center that they suggested, and everything exceeded my expectations. I'm happy to recommend Jessica and her staff to anyone I know. Kudos!"
We responded:
"Thank you for sharing your experience, Tom! Claim time is when we really get to show our value. I am so glad we were able to make things easy for you. - Jessica "